Reference

kelas4d Privacy Policy for Your Account Data

Our Privacy Policy explains how we collect, use and protect the details linked to your kelas4d account, including phone verification, wallet activity and mobile-browser access.

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kelas4d kelas4d Privacy Policy for Your Account Data
PRIVACY HELP PATH

Where To Ask About Your Personal Data

A focused support path helps you ask about personal data without explaining your entire account history.

Account access questions If phone verification prevents account access, tell us which step stopped and the device path you used, such as a mobile browser. We will check the account record without asking for your wallet password.
Wallet record requests For DANA, OVO, GoPay or QRIS questions, attach the payment receipt reference and selected rail. Our support route can compare the reference with the account ledger and explain what data was retained.
Privacy change requests To request correction, deletion or a copy of personal data, identify the account phone number and the exact item concerned. We may confirm ownership before changing or releasing any account-linked record.
ACCOUNT DATA PRACTICE

What We Do With Your Data

We apply this policy to the account details, payment references and device signals needed to operate and protect your access.

Account details

We use your phone number and submitted account details to create, verify and protect access. A phone verification step may be required before we discuss account records or process a personal-data request.

Payment references

A DANA, OVO, GoPay or QRIS reference can be stored with transaction status and timestamp. We use it to reconcile your account activity, investigate mismatches and answer receipt-related questions.

Mobile-browser signals

When you move from login to the lobby on a mobile browser, we may process session, browser and device signals for security. These signals help identify unusual access without reading private wallet credentials.

Cookies and sessions

Cookies can keep a session active, remember selected settings and support account protection. You can adjust browser cookie controls, though restricting them may require another login or interrupt a verified session.

Retention periods

We retain account and transaction data while it supports account security, dispute handling or legal duties. When a record no longer serves those purposes, we remove it or separate it from direct account identity.

Correction requests

You can ask us to correct inaccurate account data, explain a stored record or provide an eligible copy. Send the request through account help, and we will confirm ownership before taking action.

Privacy Policy Questions About kelas4d

These answers address the account, wallet and device questions most often raised before opening access. They are written for Indonesian account holders and point you toward the same privacy request path used for phone verification, payment records and cookie choices.

The kelas4d Privacy Policy covers account details, phone verification, payment references, device and browser signals, cookies, retention, security checks and requests to correct or remove eligible personal data.

No. We may retain a DANA or QRIS reference, status and timestamp to match account activity, but your wallet password is not needed for that reconciliation or for a privacy request.

Phone verification helps us confirm that a request comes from the account holder. We may ask for the verified phone number before discussing account data, correcting a record or releasing an eligible copy.

Yes. Use account help near the cashier path and identify the inaccurate field, such as a phone detail or transaction reference. We confirm ownership, review the request and update eligible records.

The Privacy Policy allows cookies and session signals to support login continuity, selected settings and account security on a mobile browser. You can restrict cookies in your browser, but another login may be required.

We keep payment references while they support security, receipt checks, dispute handling or legal duties. After those purposes end, we remove the record or separate it from direct account identity.

Where local law permits, you can ask for an eligible copy or explanation of stored account data. Send the request through account help with your verified phone number and the records you want identified.