How Payment Records Fit This Policy
We record payment details needed to match your account activity with the selected rail, such as DANA, OVO, GoPay, QRIS, bank transfer or virtual account. We do not need your wallet password to confirm a transaction; instead, we use status details, reference numbers and the account
-
1
step connected to your phone verification. These records help us investigate a delayed deposit, identify duplicate activity and respond to a receipt request. If you access the account from Yogyakarta or another Indonesian location, the same data rules apply, while account access depends on local law.
-
2
We retain transaction records only for operational, security or legal needs described in this Privacy Policy, then remove or anonymise them when those needs end. Contact us through the account-help route if a payment record looks wrong.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.